We can't wait
to meet you!

We are URBN Playground—the people behind the 24/7 Virtual Concierge at 1211 6th Avenue, 1411 Broadway, and 3 Bryant Park.

Trusted by over 80 properties across America, URBN Playground was built upon a passion for putting the human touch into buildings. We design and deliver experiences, lifestyles, and moments that build connection and community.

URBN Playground Mobile App

Download and setup instructions

Download the URBN Playground mobile app (available on iOS and Android) to access virtual concierge services such as apartment cleaning & electrostatic cleaning, grocery shopping, laundry & dry cleaning, virtual events & services, and more—just ask us!

When creating your account with URBN Playground, you’ll need to have your building code handy. Simply search for your building name and address just below, then use the associated building code.

We also invite you to use the following discount code WELCOME20 to receive 20% off your first service with us—applicable only as a one-time use code for services booked through URBN Playground, not amenity rentals and reservations.

If there are any situations in which more assistance is necessary, please contact concierge@urbnplayground.com or call us at 212.877.2220.